Faq

Why Accent Cushions?

Because they are completely 100% Australian Made and when you purchase our cushions you are not only purchasing a superior product, but you are supporting the Australian textile industry and Australian jobs.

What is the difference between indoor and indoor/outdoor cushions?

Our indoor/outdoor cushions are made from a textured, polyester fabric with a waterproof backing and soil release finish to ensure easy care. The fabric is a superior commercial grade quality that is robust and durable, but still feels soft and comfortable and ideal for use indoors and outdoors. (Please note that these cushions are not waterproof)

Our indoor cushions are made using the same polyester commercial grade quality fabric. Although this fabric is textured, it does not have the waterproof backing. Therefore making it ideal for indoor use only.

What special features do Accent Cushions have?

Both indoor and indoor/outdoor cushions are antibacterial and antimicrobial to ensure freshness. And another added bonus is that our both are flame retardant which is great for peace of mind.

What are the best cushion care instructions?

Caring for the cushions is easy!!

Indoor cushions: you simply remove the cushion cover and machine wash separately in warm soapy water.

Indoor/outdoor cushions you simply spot clean by mop up spills with a soft brush or sponge, no laundering is required. For best results use soapy water and for stubborn stains use soapy water and diluted bleach, 1 part bleach to 10 parts water.

Can Accent Cushions be custom made?

Yes, it is our pleasure to work with you. A consultation can be arranged with our in-house interior designer to discuss your requirements. If you would like to book an appointment please contact info@accentcushions.com.au Please note, a consultation fee will apply.

Do you wholesale Accent Cushions?

Yes, we do offer wholesale rates. If you are interested please email us with information on your business and we will contact you with our pricing terms.

Do you accept returns?

We have a no hassle money back guarantee when it comes to customer satisfaction on products purchased from Accent Cushions. If your order arrives less than perfect please provide a photo to info@accentcushions.com.au so we can organise a replacement or a refund.

How quickly will receive my order?

All orders can take up to 7 business days to be dispatched. If any items in your order are out of stock at the time your order is packed, we will contact you via email and notify you of the next earliest delivery date.

Please note: that you can track your order for an Estimated Time of Arrival from Australia Post website http://auspost.com.au/track

You will need to sign for your order when it arrives. If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office.